Scotiabank Bahamas awarded “Best Consumer Digital Bank 2021” – Eye Witness News


NASSAU, BAHAMAS – Scotiabank in the Bahamas has been named ‘Best Consumer Digital Bank of 2021’ by Global Finance (New York), which regularly selects the top performers in banking and financial services and is a trusted standard of excellence for the global financial community.

Commenting on the award, Roger Archer, Managing Director of Scotiabank in the Bahamas, said, “We are committed to making banking easier for our loyal customers and continue to make it a top priority, especially as we move through the current pandemic.

Roger Archer.

“We are very pleased that the progress made against our digital strategy has been recognized as well as the functionality of our digital channels, on which our customers have become dependent in these difficult times.

“Over the past year, we have launched a number of new initiatives in the digital space, including new solutions for day-to-day retail banking as well as for our professional clients, and we have other plans. in progress for further expansions.

“We are grateful to our customers for their continued confidence in our digital banking channel. “

Archer noted that the bank has seen a more than 67% increase in online and mobile banking transactions over the past 12 months,

The winning banks were selected based on the following criteria: soundness of the strategy to attract and serve digital customers; succeed in getting customers to use digital offerings; growth of digital customers; the scope of product offerings; evidence of tangible benefits from digital initiatives; and website / mobile design and functionality.

The Scotiabank Award in The Bahamas for ‘Best Consumer Digital Bank 2021’ follows another recent global recognition for innovation in financial services by The Banker’s Global Innovation in Digital Banking Awards 2021. The ‘Most Innovative Award in Data ”recognizes the bank’s investments in data and analytics, as well as its commitment to providing a more personalized customer experience.

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