Portage County Health District advises residents that COVID-19 contact tracing calls may come from a 415 area code

The Portage County Health District (PCHD) continues to respond to COVID-19 in accordance with guidelines established by the Ohio Department of Health and the Centers for Disease Control and Prevention. Part of this response is using contact tracing to track cases and prevent larger outbreaks. PCHD is contracting with Public Consulting Group LLC (PCG) to assist with the contact tracing process for Portage County. PCG contact tracers will use a 415 area code to call Portage County residents. If you do not answer, PCG will leave a callback number with an area code of 330.

Contact tracers may ask for your name, address, basic health information, and the names of places or people you have visited.

PCHD contact tracers will NEVER ask for payment, social security numbers, bank account information, credit card numbers, or insurance information.

To protect yourself and others from COVID-19, it is recommended that you stay up to date on your COVID-19 vaccinations and get tested for COVID-19 if you have symptoms or have been in contact with a COVID-19 virus. person with COVID-19. Symptoms of COVID-19 may include fever, chills, cough, shortness of breath, fatigue, muscle/body aches, headache, new loss of taste or smell, aches throat, stuffy/runny nose, nausea/vomiting or diarrhea.

PCHD currently has COVID-19 home testing kits. Home test kits can be picked up at the Portage County Health District Monday through Friday 8:00 a.m. to 4:00 p.m. at 999 East Main Street, Ravenna.