KCOM has launched a major recruitment campaign to fill 40 new customer service positions in its Hull-based contact center
The Hull-based telephony and broadband provider is expanding its customer service team for the second time in 12 months to cope with growing demand as it continues to expand its services to Hull, East Yorkshire and North Lincolnshire
And, to make roles more attractive in a highly competitive market for quality candidates, the company has raised the starting salary of its customer service advisers to £21,000 in its contact centre.
Jessica Port, Customer Manager at KCOMr said:
“We have already recruited and trained dozens of Customer Service Advisors this year, but our expansion means we are already looking for quality people to join the KCOM family.
“We know this is an incredibly competitive market for employers as we emerge from the pandemic and people reassess their working life and what they want from a job. That’s why we’ve increased our starting salaries as well as all the perks, benefits, discounts and flexibility that working for a large local employer like KCOM has to offer.
“It’s also great news for the local economy as we seek to recruit more people from the local communities we serve. As a company based in its region for over a hundred years, we are proud that our employees have local knowledge and local connections that set us apart.
“It makes all the difference when a customer calls with a problem knowing we’re ready to help – not a faceless call center miles away.”
For more information on Customer Service Advisor opportunities at KCOM Click here
KCOM is one of the UK’s oldest communications service providers, connecting both business and residential customers and investing in better digital solutions for all.
For more information on KCOM, visit their Website