COVID-19: Adaptation of the Contact Tracing procedure to facilitate contact tracing

Faced with the strong growth of new COVID-19 infections, the Contact Tracing unit of the Health Inspectorate has adapted its mode of operation to increase its responsiveness in contact tracing. This adaptation has been operational since December 31, 2021.

If you test positive for COVID-19: isolate yourself!

Either way, isolate yourself. Notify the people you have been in close contact with in the past 2 days and prepare a list with their names, phone numbers and email addresses.

By an antigen self-test (Schnelltest):

  • Declare your result on covidtracing.public.lu
  • You should immediately perform a PCR test to confirm your positive result. The PCR test prescription will be emailed to you within hours of your report.
  • If your positive result is confirmed by PCR, do the self-assessment at the same site or if you prefer, wait for Contact Tracing to call you.

If it is not possible to self-report (antigen self-test), you should perform a PCR test or certified antigen test as soon as possible or contact your doctor.

By PCR / certified antigen test:

  • Once you have received the Contact Tracing reference number by SMS, declare yourself with the link provided in the SMS (https://covidtracing.public.lu/).
  • Report all your close contacts with their phone numbers, email or postal addresses, your last day at work, school or otherwise, and the date of onset of your symptoms. (Be precise and complete in your information, otherwise your report will not be validated and you will have to wait for Contact Tracing to call.)
  • As soon as Contact Tracing has validated your report (within 24 to 48 hours), your isolation prescription will be sent to you by e-mail. (Please check your spam folder regularly).

If it is not possible for you to self-report (PCR test or certified antigen test), you will be contacted by Contact Tracing as soon as possible, normally within 48 hours of your test result. If you do not have a computer, please wait for a phone call.

If you were in high-risk contact with someone positive for COVID-19

Note: If you have declared yourself as a close contact or if someone else has declared you as a close contact, you will not normally be called by the Contact Tracing team.

  • If your email address is entered, you will in any case receive a prescription by email to perform a PCR test 6 days after the last contact with the positive person.
  • If you are not vaccinated or recovered, you will also receive a quarantine order. The quarantine ends on the 7th day, provided that a PCR test has been carried out on the 6th day after the last contact, and that this test is negative. For 7 days after quarantine, consider self-monitoring and wear a mask when in contact with other people.
  • If symptoms appear during your quarantine period or even after testing negative, you should immediately test and self-isolate without delay.
  • Further reduce social contact, observe protective measures and, if possible, work from home until your PCR test result is negative.
  • If your test is positive, please follow the procedure above.

You will find more information on www.covid19.lu, in particular how to organize your self-isolation and self-quarantine.

Press release from the Ministry of Health