Where does the Dynamics contact center fit in the market?
Microsoft caused a stir by announcing it would add voice channels to Dynamics 365. The vendor called the new offering...
Contact centre
CallMiner Wins Contact Center Automation Solution Award
CallMiner Named Automation Contact Center Solution of the Year at CCW Excellence Awards CallMiner's Conversation Analytics Platform Recognized as Leading...
3 Ways To Win Rope Contact Center Technology
3 ways to win the tug-of-war over contact center technology - In the digital age, how do organizations show their...
Ascensos plans a second contact center in Turkey
Motherwell-based contact center outsourcing company Ascensos has announced the opening of its second base in Turkey after a year of...
Top tips for staffing your contact center this Christmas
Staffing your contact center this Christmas can be difficult at the best of times. But with the tightening of coronavirus...
BT to modernize Newcastle contact center |
December 13, 2021 BT Group will recruit more than 150 new local jobs and start a multi-million pound refurbishment of...
BT announces 150 new jobs in North Tyneside and refurbishment of multi-million pound contact center
More than 150 new jobs are on their way to BT's base in North Tyneside after the telecommunications giant announced...
BT 150 New jobs and second contact center in Newcastle
BT announces 150 new jobs and second multi-million pound contact center in Newcastle BT Group announced today that it will...
Rotherham Council modernizes its contact center
Rotherham Metropolitan Borough Council upgrades contact center with 8 × 8 XCaaS UK Government Local Authority Improves Digital Experience For...
BT announces 150 new jobs and second multi-million pound contact center in Newcastle
North Tyneside office set for major renovationBT Group announced today that it will recruit more than 150 new local jobs...
