Ascensos plans a second contact center in Turkey

Motherwell-based contact center outsourcing company Ascensos has announced the opening of its second base in Turkey after a year of continuous expansion.

Ascensos, the leading customer service outsourcing company, is set to launch its new location in Antalya in January 2022, which will bring 300 new jobs to the local economy.

This is the company’s second business in Turkey, after opening its Istanbul office in 2020, which currently employs more than 300 people.

John Devlin, CEO and co-founder of Ascensos, noted:

“Our Istanbul operation has been extremely successful since launching around 18 months ago, so I look forward to expanding our network in Turkey and consolidating our position as a much-loved employer there. “

Ascensos employs over 3,500 colleagues across its network which covers the UK, Turkey, Romania and South Africa.

The launch of its new Antalya location follows a successful year for Ascensos, which has seen the company open in a series of new locations, including an expansion in South Africa with the opening of its Cape Town office, the launch of Ascensos’ first local hub in Stranraer; and the expansion of the company’s Motherwell headquarters which increased capacity by 18,000 square feet.

Devlin continued, “It’s fantastic to be in a position where, in addition to our recent growth in the UK, we continue to develop our international business and further expand the reach of our global proposition.

“There is a large pool of very impressive multilingual talent in Turkey, making it an ideal location to serve our growing global network of clients. The new Antalya location is really modern and very close to the city center, so I think many locals will be interested in joining the team, and I look forward to playing a role in the long term success of the regional economy. “

For more information on Ascensos, visit their Website