A guide to recruiting and retaining your contact center

A guide to recruiting the best talent for your contact center and effectively managing your workforce.

The contact center industry in the UK is known for its high staff turnover. It’s time for the industry to change. In this free-to-download ebook, you’ll learn how to recruit top talent for your contact center and improve retention rates.

Download to discover,

– Why recruitment and retention are becoming more difficult, and how to combat it

– How to recruit and retain the best people for the job

– Industry advice from the founder of Red Recruitment – contact center recruitment experts

To download the MaxContact ‘A guide to recruiting the best talent for your contact center’ Click here

MaxContact is a customer engagement technology company with a difference. It was founded in 2015 by a group of contact center professionals who had grown frustrated with vendors who over-promised and under-delivered on features, support and resiliency. It is now one of the fastest growing contact center specialists in the UK, with a 97% adoption rate of existing solutions, and managing over 100 million interactions every month for more than 100 customers.

The company was recently named one of the 50 fastest growing tech companies in the North by the 2021 Northern Tech Awards.