KCOM is looking for local talent at the Hull contact center
KCOM has launched a major recruitment campaign to fill 40 new customer service positions in its Hull-based contact center The...
KCOM has launched a major recruitment campaign to fill 40 new customer service positions in its Hull-based contact center The...
The 80-person team in the area handled up to 700 cases a day in March as the Omicron variant –...
Photo by John Devlin.The 80-person team in the area handled up to 700 cases a day in March as the...
Knowledge is power in any business, but gaining a deep understanding of your contact center has long been a priority,...
First published MARCH 30, 2022 Updated 1 hour ago idea room QR code scanning may have been discontinued by the...
ResQ, the UK's leading outsourced contact center specialist, has announced that it has become a finalist for this year's UK...
SYRACUSE, NY (WSYR-TV) – It's no surprise that home COVID testing has become the easiest preferred method of finding out...
New Jersey, United States,-The Hospital Contact Center Solutions market reports study a variety of parameters such as raw material, cost,...
New York City's COVID-19 contact tracing program will cease imminently as there has been a drastic improvement in coronavirus infection...
Market Research Store (MRS) has expanded its in-depth market analysis related database by incorporating an exclusive and comprehensive research report...
Worldwide Market Reports published new research on the global market Contact tracing services market report covering micro-level analysis by competitors...
To bolster Cape Town's thriving call center industry, also known as the Global Business Services (GBS) sector, CareerBox plans to...
Expert Market Research's new report titled 'Global Contact Center Software Market Size, Share, Price, Trends, Growth, Report and Forecast 2021-2026',...
By Staff Reporter THE Zimbabwe Electoral Commission (Zec) said yesterday that all poll workers, observers and voters in tomorrow's by-elections...
The way contact tracing is carried out in Esperance has been criticized, with the WA Nationals accusing the state government...
At the start of the coronavirus pandemic, city and county authorities hired hundreds of contact tracers to help stop the...
the crm and contact center systems for healthcare The market is globally one of the leading markets involving the development...
AGA Rangemaster appoints Maintel to provide new cloud-based Unified Communications solution AGA Rangemaster, the iconic cooker manufacturer, has named Maintelthe...
Outsourcing specialist Sigma has launched its first contact center in Cape Town Township, Mitchells Plain, to serve domestic customers only.With...
UK National Contact Center Awards 2022 finalists announced as tickets for awards night at new venue go on sale The...
London, UK, March 2022: AGA Rangemaster, the iconic cooker manufacturer, has appointed Maintel, the cloud and managed services expert, to...
The European Tour Group has unveiled Five9a leading provider of cloud contact center solutions, as the Tour's Official Customer...
Five9 becomes the official software partner of the European Tour Group's customer contact center The European Tour Group today announces...
Coventry City fans are encouraged to ensure their contact details and preferences are kept up to date. With subscriptions...
In the digital age, it's not uncommon to have multiple email addresses or mobile numbers floating around the web. However,...
March 21, 2022 The success of the fight against the COVID-19 pandemic depends on the minds, hands and hearts of...
According to a report by Evolve Business Intelligence, the global HEALTHCARE CRM AND CONTACT CENTER SYSTEMS market is expected to...
It may seem like a long time ago, but the UK has only been in the grips of the 'pingdemic'...
Non-negotiable: Someone who has been involved in the continuous improvement of contact centers, including: Understanding of end-to-end contact center operations...
A new business intelligence report published by JCMR with Global contact center market The report has the potential to become...
Shocked staff at the DWP contact center in Nuneaton have been ordered to Coventry as their site is going to...
LIMITED ADOPTION AND NEW VARIANTS To some extent, yes. Analysis of the performance of the NHS COVID-19 app from its...
8x8 announced the general availability of 8x8 Agent Workspace, a new 8x8 contact center compound experience designed to help transform...
This report examines the key Healthcare CRM and Contact Center Systems Market factors that influence the growth of the industry...
Summary: SPS will continue to monitor the rates of COVID-19 in our schools and will be prepared to adapt as...
It may seem like a long time ago, but the UK has only been in the grips of the 'pingdemic'...
8×8, a leading provider of integrated cloud communication platforms, announced the general availability of 8×8 agent workspacea new 8x8 contact...
HARRISBURG, Pa. (WHTM) – Masks will be optional for schools, district buildings and buses in the Harrisburg School District starting...
Content Guru, a leading provider of cloud communication technologies, has introduced a revolutionary new feature for contact center agents. Contact...
In a recent study published in the latest issue of Epidemicsresearchers assessed the transmission risks of severe acute respiratory syndrome...
The objective of this project was to explore the main challenges in the analysis of contact tracing data and to...
Content Guru enables contact center agents to use the storm® solution from mobile devices Content Guru, a leading provider of...
Stephen Angbulu, Abuja Nigeria's Immigration Service in Abuja on Monday called on Nigerians to be more candid with information and...
While the 2021-2022 holiday season brought the highest number of COVID-19 cases to Chicago and UIC since the pandemic began,...
New Jersey, United States,- we published research papers for "Global Hospital Contact Center Solutions Market Report, Trends and Forecast 2022-2029,...
Updated by Director of Student Health, Approved by CIRTMarch 14, 2022 By Maureen ZambitoWEST LIBERTY, W.Va., March 14, 2022 –...
The report is a holistic view of the world situation Healthcare CRM and Contact Center Systems Market, available long-term investment...
On Monday, Columbia Public Schools will change how they track people who come into contact with COVID-19 due to a...
CRANFORD, NJ – In light of COVID-19 cases trending in a positive direction across the district and region, Superintendent Scott...
The UK's contact tracing app has received £2.5million in funding after a deal was struck with a specialist vendor to...
AI makes it easier to collect and process massive amounts of customer data, to help organizations predict consumer behavior and...
With levels of COVID-19 below a 10% threshold for students and staff for consecutive weeks, the Sumter School District has...
POSTING of contact numbers at public facilities such as pedestrian bridges, escalators and bus stops should be mandatory. In addition...
The future of contact centers is here, now How is the future of contact centers shaping up? Here are 9...
NICE CXone Earns Top Honors for Contact Center Platforms in Metrigy Research NICE's end-to-end integrated contact center platform, CXone, delivers...
The two-year fight against COVID-19 has turned technology into the weapon of choice to defeat the virus, but experts now...
NYC Test & Trace Corps, the city's initiative for COVID-19 testing and contact tracing, is ending universal contact tracing by...
SAN DIEGO — San Diego County public health officials are no longer conducting contact tracing on all COVID-19 infections and...
Contact Center Trends: The Current State and 6 Key Forces at Play - Medallia Talks It is the dawn of...
By Umberto BacchiThomson Foundation: The two-year fight against COVID-19 has turned technology into the weapon of choice to defeat the...
MaxContact becomes one of the fastest growing contact center specialists in the UK Manchester-based company sees record growth in 2021...
Puzzel, Europe's leading provider of cloud-based contact center solutions, has launched a new dashboard that allows customer service managers to...
Observe.AI, the intelligent workforce platform transforming contact centers with AI, introduced the industry's first AI-powered solution to selectively remove personally...
Note: This story is over a week old. Given how quickly the Covid-19 pandemic is evolving, we recommend reading our...
For more than two years, county contact tracers worked to interview every resident who tested positive for the coronavirus. But...
Photo by Mark Perandos/SunStar File DAVAO City Mayor Sara Duterte-Carpio said Monday, March 7 that compliance with digital contact tracing...
Preston Covid-19 Testing Center at Moor Park Pic: Donna Clifford The government-led contract search with Preston City Council and Lancashire...
London, MRA Reports titled 'Global Contact tracing app Industry 2022, presents critical information and statistical data on the contact tracing...
The Spokane Regional Health District will continue COVID-19 contact tracing through 2022, after the district renewed its contract with the...
New Jersey, United States,-The Hospital Contact Center Solutions Market report contains a detailed overview of the industry along with the...
This post was updated on March 4, 2022 at 10:11 a.m.The following guidelines are used by our contact tracing teams...
New changes are coming to the Kenai Peninsula School District's COVID-19 mitigation protocols, the district announced Monday. Starting Friday, March...
Jonas Bogoshi, CEO of BCX. BCX, a subsidiary of Telkom, is creating new revenue streams by tapping into South Africa's...
San Francisco-based cloud contact center solution and artificial intelligence (AI) software provider Talkdesk Inc. is reportedly seeking to go public...
Students who are sick or test positive for Covid will still have to stay home, but the state is dropping...
Outsource Fiji was the destination partner and awards night sponsor for CCW 2022. Through the event, we were able to...
HARRISBURG, Pa. — The Pennsylvania attorney general's office told Target 11 several weeks ago that it had closed the Insight...
St. Paul Public Schools is dropping some of its coronavirus pandemic precautions, and its school board could vote early next...
The Healthcare CRM and Contact Center Systems research report covers everything you need to know about the Healthcare CRM and...
NEW YORK (AP) — New York City's coronavirus contact tracing program will end its universal tracing efforts late next month,...
The latest report published by MarketsandResearch.bizentitled Global Healthcare CRM and Contact Center Systems Market 2021 to 2027shows a comprehensive diagram...
DUBLIN--(BUSINESS WIRE)--The "The Importance of Workforce Optimization in Modern and Agile Contact Centers" report has been added to from ResearchAndMarkets.com...
Cazoo uses Calabrio Workforce Management to support fast-growing contact center businesses - Automated cloud WFM solution supports hundreds of agents...
New York City has said it will end its primary coronavirus contact tracing program next month, in yet another sign...
New changes are coming to the Kenai Peninsula School District's COVID-19 mitigation protocols, the district announced Monday. Starting Friday, March...
GREENVILLE COUNTY, SC (WSPA) – School officials in Greenville County have said that starting Tuesday, testing to stay and quarantine...