CBA Adds Branch Staff to Contact Center Operations – Finance – Training & Development – Software
CBA is developing a virtual contact center construct by reassigning staff from around 10% of its branches to spend their...
Month: July 2021
Post-pandemic – How will contact center culture change?
Post-pandemic outlook – how will contact center culture change?Martin Taylor is Deputy Managing Director of Content Guru One of the...
Nextiva launches a new contact center offer
The leading cloud communications provider, Nextiva recently unveiled the next stage in the development of its communications portfolio. The Nextiva...
The draft guidelines state that all adult clients must provide their contact details
All patrons who eat and drink indoors at pubs and restaurants will be required to provide their name and contact...
Line of credit, personal loan or credit card? Everything you need to know – Forbes Advisor INDIA
A line of credit, personal loan, and credit card are all unsecured lending instruments, implying that no collateral or collateral...
Lawmakers must cap interest on predatory loans
OPINION AND COMMENT Editorials and other opinion content provide insights into issues important to our community and are independent of...
Provident Financial home lender to close, affecting 380,000 customers and 2,100 jobs
Provident Financial has announced plans to close its home loan business, 141 years after it started, in a move that...
Best banks for early direct deposit May 2021
Everyone is looking forward to payday.Direct deposit makes getting paid quick and easy since the money just appears in your...
How to find a trustworthy payday lender online
Personal emergencies, medical issues, accidents or unfortunate circumstances can happen to anyone at any time without warning. Being caught in...
Council blocks payday lender Wonga.com from library computers
--> --> --> Council blocks payday lender Wonga.com from library computers and slams 'sickening' sponsorship deal - but still invests...
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US Supreme Court Limits FTC’s Power to Claw Back Ill-gotten Gains
WASHINGTON, April 22 (Reuters) - The U.S. Supreme Court on Thursday made it harder for the Federal Trade Commission to...
Zoom is growing in the contact center market
Zoom Video Communications has spent $14.5 billion buying contact center-as-a-service (CCaaS) company Five9. The acquisition is part of the video...
New manicure implant chip to keep digital coordinates close at hand
Posted: Jul 12, 2021 2:30 PM CDT Update: Jul 12, 2021 2:51 PM CDT through Alabama News Network Staff A...
Keeping agents happy and the contact center running during COVID
Findel Education Resources - Keeping Agents Happy and the Contact Center operation Running during Pandemic with the assistance of IPI...
