Month: June 2013

Facebook admits bug shared contact details of 6 million users

9 years ago Natalie R. Mobley

SAN FRANCISCO: The phone numbers and email addresses of some 6 million Facebook users were improperly shared due to a...

How a contact center benefited from a full-time equivalent (WTE) saving of over £66,000

13 hours ago Natalie R. Mobley

Michigan ends COVID-19 contact tracing contract

1 day ago Natalie R. Mobley

ACT ends mandate of contact tracing app

2 days ago Natalie R. Mobley

Employee well-being and engagement in your contact center

2 days ago Natalie R. Mobley

Zoom continues to expand its contact center with the acquisition of Solvvy

3 days ago Natalie R. Mobley